1. Using this website fairly
This website is provided for general information about Nvirocool, our refrigeration and cooling services, and our contact details. You may browse the site for lawful business purposes only and must not use it in any way that could damage the site, interfere with access, or affect the security of our systems.
You agree not to upload harmful code, attempt unauthorised access, scrape content at scale, or use the site for misleading enquiries, false identity, or spam. If your use of the site causes loss, disruption, or additional costs for us or our service providers, you may be liable for those losses.
2. Information we provide and what it means
We aim to keep the information on this site accurate and current, including details on planned maintenance, emergency breakdowns, low-GWP gas conversions, energy audits, and cold-room repairs. However, the site content is general in nature and may change without notice. We may update services, coverage areas, operating procedures, and contact details as needed.
Nothing on this website should be treated as a formal quotation, service level agreement, engineering specification, or guarantee of outcome. Any pricing, timing, stock availability, site attendance, or technical recommendations must be confirmed in writing by Nvirocool after assessment of the specific equipment and site conditions.
3. Quotes, bookings, and site access
If you submit an enquiry through the website or by email, we may contact you to request more details before confirming a booking. All visits are subject to availability, access to the site, safe working conditions, and any permit, building, or municipal rules that apply in your area. In coastal areas and industrial sites, moisture, corrosion, power instability, and operating hours may affect response times and service scope.
- Bookings are only confirmed once Nvirocool accepts the job in writing or by direct confirmation.
- Emergency breakdown attendance depends on technician availability and travel conditions.
- Any extra work identified on site, such as leak detection, control upgrades, or coil cleaning, will be discussed before it proceeds.
4. Intellectual property and content rights
All text, images, layouts, logos, graphics, technical material, and website content displayed on this site remain the property of Nvirocool or are used with permission. You may view, print, or share limited parts of the site for genuine reference relating to our services in Gqeberha, Uitenhage, Despatch, Jeffreys Bay, Graaff-Reinet, and Port Alfred, provided the material is not changed and our ownership is acknowledged.
You may not copy, republish, reproduce, modify, or distribute site content for commercial use without written consent. Any unauthorised use of our content, including technical descriptions or service wording, may result in legal action.
5. Liability limits and no warranty
We take reasonable care to keep the site available and the information accurate, but the website is provided on an as available basis. To the fullest extent allowed by South African law, Nvirocool and the operator, Astros Marketing (Pty) Ltd, accept no liability for indirect loss, loss of profit, business interruption, data loss, or damage arising from use of this website or reliance on its content.
We do not warrant that the website will always be free from interruption, errors, viruses, or unauthorised access. You remain responsible for protecting your own devices and for checking any information before acting on it. This includes any decision based on service descriptions, maintenance advice, or energy-saving notes shown on the site.
6. Personal information, links, and updates to these terms
If you send us an enquiry, we may process your personal information to respond, prepare a quote, arrange a site visit, or manage an existing job. That processing will be handled in line with applicable South African privacy laws and our operational needs. We may also keep records for accounts, technical follow-up, and customer service, including communication by email at hello@nvirocool.co.za.
This site may contain links to other websites for convenience. We are not responsible for the content, accuracy, or privacy practices of those external sites. We may revise these terms at any time without prior notice. Continued use of the site after a change means you accept the updated terms, so please check this page from time to time.
- Governing law: Republic of South Africa.
- Operator: Astros Marketing (Pty) Ltd.
- Business base: Newton Park, Gqeberha.
These terms are intended to support clear and lawful use of the Nvirocool website, not to replace any signed service agreement, maintenance contract, or project-specific document issued by Nvirocool.